Privacy policy

• I. General
• II. Responsible party
• III. Privacy Officer
• IV. Your rights
• V. Processing of personal data during informational use of our website
• VI. Processing of personal data by cookies
• VII. Other functions and offers of our website
• VIII. Contacting us
• IX. Newsletter
• X. Blog
• XI. Registration
• XII. Purchase or order
• XIII. Payment service provider
• XIV. Product recommendations
• XV. Spotify Pixel
• XVI. hCaptcha
• XVII. ProveSource
• XVIII. TikTok Pixel
• XIX. Google Ads
• XX. Matomo
• XXI. Microsoft Clarity

I. General

(1) In the following, we inform you about the collection of personal data when using our website.

(2) The term 'personal data' means, with reference to the definition of Article 4 No. 1 of Regulation (EU) 2016/679 (hereinafter referred to as 'General Data Protection Regulation' or 'GDPR' for short), all data that can be personally related to you. This includes, for example, name, address, e-mail address, user behavior. With regard to further terminology, in particular the terms processing', 'controller', 'processor' and 'consent', we refer to the legal data protection definitions of Art. 4 DSGVO.

(3) We process personal data only to the extent necessary to provide a functional website and the content and services offered by us. Personal data is regularly processed only if you have given us your consent within the meaning of Art. 6 (1) a) DSGVO or if the processing is permitted by statutory provisions, in particular by one of the legal bases mentioned in Art. 6 (1) b) to f) DSGVO.

(4) Your personal data will be deleted or blocked as soon as the purpose of storage ceases to apply. In addition, storage may take place if this has been provided for by national or European regulations to which we are subject. In this case, the data will be blocked or deleted when the storage period prescribed by the respective regulations has expired. The latter does not apply if further storage of the data is necessary for the conclusion or fulfilment of a contract.

(5) If we wish to use commissioned service providers for individual functions of our website or use your data for advertising purposes, we will inform you in detail about the respective processes below.

II. Responsible party

(1) The responsible party within the meaning of Art. 4 No. 7 GDRP, the other data protection laws applicable in the Member States of the European Union and other regulations and provisions of a data protection nature is:

AI SolutionX UG (haftungsbeschränkt)
Managing Director: Tobias Plehn

Hechinger Str. 16
71229 Leonberg
Deutschland

Phone: +49 7152 6101170
Email address: hello(at)aisolutionx.com

Register court: Amtsgericht Stuttgart
Register number: HRB 794002

(2) For further details on the responsible body, please refer to our imprint.

III. Privacy Officer

You can reach and contact our Privacy Officer at the following address:

RA Michael F. Ochsenfeld
Bahnhofsallee 9
31134 Hildesheim
Tel: +49 (0)5121 - 10221-0
E-mail: ticket(at)ochsenfeld.com

IV. Your rights

(1) You have the following rights in relation to us in respect of personal data relating to you:

• the right of access,
• the right to rectification and erasure,
• the right to restriction of processing,
• the right to object to processing,
• the right to data portability.

(2) Additionally, you have the right to lodge a complaint with a data protection supervisory authority about our processing of your personal data.

V. Processing of personal data during informational use of our website

(1) If you access our website without registering or otherwise providing us with information ('Informational Use'), we only collect the personal data that your web browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to enable you to view our website and to ensure its stability and security: IP address, Date and time of the request, Time zone difference to GMT, Content of the web page, Access status (HTTP status), Amount of data transferred, Request website, Web browser, operating system, browser language and version

(2) The aforementioned data is also stored in so-called log files on our servers. A storage of this data together with other personal data of you does not take place.

(3) The collection and temporary storage of the IP address is necessary to enable the delivery of our website to your terminal device. For this purpose, your IP address must be stored for the duration of your visit to our website.

(4) The storage of the above-mentioned data in log files serves to ensure the functionality and optimization of our website as well as to ensure the security of our information technology systems.

(5) An evaluation of this data for marketing purposes does not take place. In the above purposes lies our legitimate interest in data processing. The legal basis for the collection and temporary storage of the aforementioned data and the log files is Art. 6 para. 1 p. 1 lit. f) GDRP. The aforementioned data for the provision of our website will be deleted when the respective session has ended. The collection of the above data for the provision of our website is mandatory for the operation of our website. There is no possibility to object.

VI. Processing of personal data by cookies

(1) We use so-called cookies on our website. Cookies are small text files that are stored on the storage medium of your end device, for example on a hard drive, and through which certain information flows to us as the body that sets the cookie. Cookies cannot execute programs or transmit viruses to your end device. This website uses the following types of cookies, the scope and functionality of which are explained below.

(2) Cookies that are stored in association with your web browser:

• Transient cookies: these cookies are automatically deleted when you close your web browser. These include, in particular, session cookies. These store a so-called session ID, by means of which various requests of your web browser can be assigned to the common session. This makes it possible to recognise your terminal device when you return to our website. Session cookies are deleted as soon as you log out or close the web browser.

• Persistent cookies: these cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete these cookies at any time in the settings of your web browser.

(3) The processing of personal data by the aforementioned cookies serves to make the offer of our website as a whole more user-friendly and effective for you. Some functions of our website cannot be offered without the use of these cookies. In particular, some functions of our website require that your web browser can still be identified after a page change. If you have an account, we use the cookies to identify you for subsequent visits. This prevents you from having to log in again each time you visit our website. The data processed by cookies that are required to provide the functions of our website are not used to create user profiles. Where cookies are used for analysis purposes, they are used to improve the quality and user-friendliness of our website, its content and functions. They enable us to track how the website, which functions and how often they are used. This enables us to continuously optimize our offer.

(4) In the above purposes lies our legitimate interest in data processing. The legal basis is Art. 6 (1) lit. f) GDRP.

(5) The above cookies are stored on your terminal device and transmitted from it to our server. You can therefore configure the processing of data and information by cookies yourself. You can make appropriate configurations in the settings of your web browser, through which you can, for example, reject third-party cookies or cookies altogether. In this context, we would like to point out that you may then not be able to use all functions of our website properly. In addition, we recommend a regular manual deletion of cookies as well as your browser history.

VII. Other functions and offers of our website

(1) In addition to the aforementioned informational use of our website, we offer various services that you can use if you are interested. This usually requires the provision of further personal data. We need this data to provide the respective service. The aforementioned data processing principles apply.

(2) In some cases, we use external service providers to process this data, which have been carefully selected and commissioned by us. These service providers are bound by our instructions and are regularly monitored by us. Insofar as personal data is passed on to third parties in the course of services which we offer jointly with partners, you can find more detailed information in the following descriptions of the individual services. If these third parties are based in a country outside the European Economic Area, you can find more detailed information about the consequences of this circumstance in the following descriptions of the individual services.

VIII. Contacting us

(1) If you contact us by e-mail, the personal data you send to us with your e-mail will be stored.

(2) The data will only be used to answer your questions. Unless explicitly stated in this privacy policy, the data will not be shared with third parties. In addition, we record your IP address and the time of sending.

(3) The processing of the above personal data is solely for the purpose of dealing with your enquiries.

(4) This is also our legitimate interest in processing your personal data. Insofar as you have given us consent for this, the legal basis for the processing of this data is Art. 6 para. 1 lit. a) GDRP. Otherwise, the legal basis for the processing of this data is Art. 6 (1) (f) GDRP, in particular in the event that the data is transmitted to us by you by sending us an e-mail. Insofar as you wish to work towards the conclusion of a contract by sending us an e-mail, Art. 6 (1) (b) GDRP constitutes an additional legal basis.

(5) The data will be deleted, subject to statutory retention periods, as soon as we have conclusively processed your request. When contacting us by e-mail, you can object to the storage of your personal data at any time. We would like to point out that in this case your request cannot be processed any further. You can declare the revocation or the objection by sending an e-mail to our e-mail address given in the imprint.

IX. Newsletter

(1) We provide a newsletter to which you can subscribe on our website. Details of the newsletter, in particular its possible contents, are named in the declaration of consent. If you subscribe to our newsletter, the data you entered in the input mask when registering for the newsletter will be transmitted to us. To sign up to receive the newsletter, you must provide mandatory data requested by us: Email address .

(2) If you provide any other personally identifiable information during the registration process, such information is optional.

(3) For the registration to our newsletter we use the so-called double opt-in procedure. After your registration, we will send you an e-mail to the e-mail address you provided, in which we ask you to confirm that you want us to send you the newsletter in the future. If you do not confirm your registration within the period specified in the e-mail, the data you provided will be blocked and deleted after drei Tage. In addition, we store in each case your IP address and the time of registration for the newsletter and the time of confirmation. In connection with the processing of the data for sending the newsletter, the data will not be passed on to third parties. This data is used exclusively for sending the newsletter.

(4) Unless we make use of a third-party provider named below to send the newsletter, no data will be passed on to third parties in connection with the processing of the data for sending the newsletter.

(5) The data you enter in the input mask when registering will be processed for the purpose of addressing you personally. After your confirmation, we store your e-mail address in order to be able to send you the newsletter. We store the respective IP address and the times of registration and confirmation in order to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data. This is also our legitimate interest. Insofar as you have given us your consent, the legal basis for the processing is Art. 6 para. 1 p. 1 lit. a) GDRP. Insofar as the processing is otherwise based on our legitimate interests, the legal basis is Art. 6 (1) p. 1 lit. f) GDRP.

(6) The above data will be deleted as soon as they are no longer necessary for achieving the above purposes. We therefore store your above-mentioned data as long as you have subscribed to the newsletter. After unsubscribing from the newsletter, we store the aforementioned data purely statistically and anonymously.

(7) You can revoke your consent to receive the newsletter at any time by unsubscribing. You can unsubscribe by clicking on the link contained in every newsletter e-mail sent to you by us.

(8) We would like to point out that we evaluate your user behaviour when sending the newsletter. The newsletter emails we send contain a so-called web beacon or a so-called tracking pixel. This is a single-pixel image file that is stored on our website. The data mentioned in this section and the web beacons are linked to your e-mail address and an individual ID for evaluation purposes. The links contained in the newsletter also contain this ID. We create a user profile based on the aforementioned data. In doing so, we record when you read the newsletter and which links you click on in the newsletter email. From this we deduce your personal interests. We link this data to your user behaviour on our website.

(9) This processing of data serves the purpose of tailoring the newsletter to your individual interests, optimising our offer and making it more interesting for you overall. This is also our legitimate interest. Insofar as you have given us your consent, the legal basis for the processing is Art. 6 para. 1 p. 1 lit. a) GDRP. Insofar as the processing is otherwise based on our legitimate interests, the legal basis is Art. 6 (1) S. 1 lit. f) GDRP. Insofar as you have given us consent for the aforementioned processing of the data, you can revoke this consent at any time. You can object to this evaluation of your user behaviour at any time by clicking on the separate link contained in every newsletter e-mail. Furthermore, you can prevent the aforementioned evaluation of your user behaviour if you have deactivated the display of images in your e-mail program by default. Please note that in this case the newsletter will not be displayed in full and you may not be able to use all the functions of the newsletter. If you manually activate the display of images, the evaluation of your user behavior just described will take place again.

X. Blog

(1) On our website we offer a blog. In this blog we publish contributions to different topics.

(2) If you have given us consent to store the data, you can revoke this consent at any time. You may object to this storage of the aforementioned data at any time.

XI. Registration

(1) In order to use additional functions of our website, we offer the possibility to register by providing personal data. The data is thereby entered into an input mask and transmitted to us and stored. The data will not be passed on to third parties. The mandatory data requested during registration are marked accordingly and must be provided in full. Otherwise we will reject the registration. The following data is collected during the registration process: Salutation, First name, Last name, Email address.

(2) At the time of registration, the IP address and the date and time of registration are also stored. As part of the registration process, consent is obtained from the user to process this data.

(3) Registration is required for the provision of certain content and services on our website. We use the data entered for this purpose only for the purpose of using the respective offer or service or for providing the services that you have registered to use. In the event of important changes to our offers, services or benefits, for example concerning the scope of the offer or in the event of technically necessary changes, we will use the e-mail address provided during registration to inform you of this. The legal basis for the processing of the data is Art. 6 para. 1 p. 1 lit. a) GDRP. Insofar as the registration serves to conclude or execute a contract, Art. 6 para. 1 p. 1 lit. b) GDRP represents an additional legal basis.

(4) You can revoke any consent you have given at any time. The legality of the data processing already carried out remains unaffected by the revocation.

(5) The data will be deleted as soon as they are no longer necessary for achieving the purpose of their collection. This is the case when the registration on our website is cancelled or modified. You have the possibility to cancel the registration at any time. You can have the data stored about you changed at any time. Legal retention periods remain unaffected.

(6) We only transmit personal data to third parties if this is necessary in the context of contract processing. A further transmission of the data does not take place or only if you have expressly agreed to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

(7) If you have given us your consent, the legal basis for processing the data is Art. 6 (1) p. 1 lit. a) GDRP. Otherwise, the legal basis is Art. 6 para. 1 p. 1 lit. b) GDRP.

(8) We process and/or store your personal data on a server of an external provider in the European Union. This ensures that the standards and regulations of European data protection law are adhered to.

XII. Purchase or order

(1) We offer you paid services on our website. For this purpose, we process personal data provided by you.

(2) The processing is carried out for the purpose of establishing and implementing a contractual relationship with you. Insofar as you have given us your consent for this, the legal basis for the processing is Art. 6 para. 1 p. 1 lit. a) GDRP. Otherwise, the legal basis of the processing is Art. 6 para. 1 p. 1 lit. b) GDRP.

(3) You can revoke your consent at any time. You can object to the processing of your personal data at any time. However, we would like to point out that without this data, it is not possible to conclude a contract.

(4) The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. This is the case when we no longer need your personal data for the performance of the contractual relationship. Deletion does not take place if we are obliged to continue storing your personal data due to legal regulations.

(5) We offer you paid services on our website without requiring registration or the creation of a customer account. For this purpose, you must enter your personal data in an input mask. This data will be transmitted to us. Mandatory data are marked accordingly and must be provided in full. The following data will be collected: Salutation, First name, Last name, Email address, Address .

(6) In addition, the IP address and date and time are stored.

(7) The processing is for the purpose of establishing and implementing a contractual relationship with you. Insofar as you have given us consent for this, the legal basis of the processing is Art. 6 para. 1 p. 1 lit. a) GDRP. Otherwise, the legal basis of the processing is Art. 6 para. 1 p. 1 lit. b) GDRP.

(8) You can revoke your consent at any time. You can object to the processing of your personal data at any time. However, we would like to point out that without this data, it is not possible to conclude a contract.

(9) The data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. This is the case when we no longer need your personal data for the performance of the contractual relationship. Deletion does not take place if we are obliged to continue storing your personal data due to legal regulations.

XIII. Payment service provider

(1) For the execution of payment processing, we transmit the payment data provided to us by you to Stripe Payments Europe, Limited (SPEL), 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Irland.

(2) The transmission of the payment data as well as the processing by the above payment service provider(s) is for the purpose of payment processing. The use of external payment service providers enables us to offer you a choice of different payment methods and thus to make the types of payment processing more flexible for both you and us. This is also our legitimate interest. Insofar as you have given us your consent, the legal basis for the processing of the data is Art. 6 para. 1 p. 1 lit. a) GDRP. Insofar as the processing of the above data is carried out for the purpose of processing and implementing the contractual relationship, the legal basis is Art. 6 (1) p. 1 lit. b) GDRP. Otherwise, the legal basis is Art. 6 para. 1 p. 1 lit. f) GDRP.

(3) You can revoke any consent you have given at any time. You can object to the processing of your personal data at any time. However, we would like to point out that without the transmission of the payment data and/or the processing by the payment service provider, no or at least not all payment methods can be made available to you and, if applicable, the execution of the contract is not possible.

(4) Your payment data will be transmitted to servers of our payment service provider in the European Union and processed there. This ensures that the standards and regulations of European data protection law are complied with.

XIV. Product recommendations

(1) With your consent, we transmit the data provided by you, as well as order data and, if applicable, data about your usage behavior on our website, for the purpose of evaluation to Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, in order to send you interest-based product recommendations.

(2) The transmission and evaluation of the above data by the service provider is for the purpose of sending you interest-based product recommendations. The processing of the above data is also for optimization purposes, in particular to adapt our offer to your interests and to make it more attractive for you. This is also our legitimate interest. Insofar as you have given us your consent, the legal basis for the processing of the data is Art. 6 para. 1 p. 1 lit. a) GDRP. Otherwise, the legal basis is Art. 6 para. 1 p. 1 lit. f) GDRP.

(3) You can revoke any consent you have given at any time. You can object to the processing of your personal data at any time.

XV. Spotify Pixel

We use the Spotify Pixel on our website, an analytics tool provided by Spotify AB, Regeringsgatan 19, 111 53 Stockholm, Sweden. The Spotify Pixel allows us to understand the behavior of users who reach our website through Spotify advertisements and to measure and improve the effectiveness of our advertising efforts. Data such as interactions with our website and purchases made are collected and transmitted to Spotify. This data may be linked by Spotify to your Spotify user profile. Processing is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR. For more information on data processing and privacy by Spotify, please refer to Spotify's privacy policy. You can revoke your consent at any time with effect for the future by adjusting your browser settings or contacting us directly.

XVI. hCaptcha

To protect your orders during transmission, we use the hCaptcha service provided by Intuition Machines, Inc., 350 Alabama St, San Francisco, CA 94110, USA. hCaptcha is used to distinguish between human and machine input. Your IP address and, if necessary, other data required for the hCaptcha service may be transmitted to hCaptcha. This data processing is based on Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in ensuring the security of our website and preventing abusive or automated entries. For more information about hCaptcha and the privacy policy of Intuition Machines, Inc., please visit https://www.hcaptcha.com/privacy.

XVII. ProveSource

Our website uses the ProveSource service provided by ProveSource Ltd., 3 Hamelacha St., Rosh Haayin, Israel, to analyze user behavior and improve the user experience. ProveSource displays notifications about the activities of other visitors on our website. Your IP address, browser information, and visited pages may be collected and transmitted to ProveSource for this purpose. This data processing is based on Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in optimizing our website and increasing user interaction. For more information on data processing and privacy by ProveSource, please refer to ProveSource's privacy policy.

XVIII. TikTok Pixel

We use the TikTok Pixel on our website, a tracking and analytics tool provided by TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland. The TikTok Pixel allows us to understand the behavior of users who reach our website through TikTok advertisements and to measure and improve the effectiveness of our advertising efforts. Data such as interactions with our website, visited pages, and purchases made are collected and transmitted to TikTok. This data may be linked by TikTok to your TikTok user profile. Processing is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR. For more information on data processing and privacy by TikTok, please refer to TikTok's privacy policy. You can revoke your consent at any time with effect for the future by adjusting your browser settings or contacting us directly.